All Regulatory Guides
GDPR Complaint Management
Covers Article 77 complaints, Subject Access Requests, and 72-hour breach notification so your team meets ICO and EU supervisory authority obligations with a full audit trail.
Read the guideCCPA Incident Management
Tracks consumer rights requests, 45-day response deadlines, and breach notification obligations under the California Consumer Privacy Act and CPPA enforcement.
Read the guideFCA Complaint Management
Meets FCA DISP requirements for complaint acknowledgement, eight-week resolution, Ombudsman referral, and Consumer Duty outcome evidence; with a regulator-ready audit trail.
Read the guideOfcom Complaint Escalation
Governs GC C4 complaint escalation timelines, ADR submission deadlines, and regulator-ready records so telecoms providers satisfy Ofcom dispute resolution requirements.
Read the guideCQC Incident Management
Supports NHS Duty of Candour obligations, PSIRF patient safety incident governance, and CQC inspection evidence: structured from first report to regulatory closure.
Read the guideHIPAA Incident Management
Tracks PHI breach notification timelines, 60-day HHS reporting deadlines, Business Associate obligations, and OCR audit readiness for covered entities and their partners.
Read the guideISO 9001 Problem Management
Provides audit-ready CAPA workflows, root-cause analysis records, and structured corrective action evidence that satisfies ISO 9001 clause 10.2 nonconformity requirements.
Read the guideNeed Help Choosing the Right Framework?
Many organizations operate under multiple regulatory regimes simultaneously. Talk to us about your specific compliance requirements and how ResolveCX unifies obligations into a single audit-ready platform.
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GuideComplaint Management Software for Financial Services
FCA DISP deadlines, Consumer Duty evidence, FOS submission records, and vulnerable customer detection, purpose-built for banks, insurers, and regulated lenders.
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GuideFCA Complaint Handling Software
FCA DISP timelines, Consumer Duty obligations, FOS submission records, and vulnerability identification; what each requirement means and how ResolveCX satisfies it by default.
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GuideCQC Incident Management Software
CQC Duty of Candour, PSIRF-aligned investigation workflows, CQC notification tracking, and multi-site safety governance, for NHS Trusts and registered healthcare providers.
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GuideHIPAA Incident Management Software
HIPAA Security Rule incident response procedures, 60-day breach notification deadline tracking, OCR audit readiness, and 6-year record retention, for US covered entities and business associates.
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BlogThe ResolveCX Blog
Practical thinking on complaint governance, escalation management, and case resolution for regulated industries.
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VideoResolveCX Video Library
See complaint governance, case management, and escalation workflows explained by the ResolveCX team.
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Case studyHealthcare Governance Case Studies
See how regulated healthcare teams improved SLA adherence, reduced escalations, and accelerated audit preparation.
Explore resourceResolveCX on LinkedIn
Follow the latest ResolveCX updates, governance conversations, and practical customer operations insights.
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